Serving and caring for you is always our top priority. Our team of beauty professionals is trained to deliver service, quality and results. In their area of expertise, each is highly skilled and competent.
To ensure the high level of consistency and quality synonymous with the finest Ryokans and Onsens in Japan, all our staff have been trained by the trainer from the renowned Kagaya Ryokan in Japan. They are guided in the ways of the Japanese service culture, learnt their dedication to service and have inculcated it into the spa. Every therapist is hand picked and rigorously trained to deliver treatments with finesse and skill. Their innate grace, attentiveness to detail and their instinctive sensitivity to your needs are what set our therapists apart from others.
